Using the Balanced Scorecard
'How to Implement..' - Public training program
Implementing the Balanced Scorecard to realise its true value .... ......How to Make it Happen!!
A two-day practical and interactive workshop for Senior Executives & Internal Scorecard Champions
24 – 25 July; Sydney 1 – 2 August; Melbourne
Learn "How to....":
- Design an Implementation Road Map to get results faster
- Understand the art & science of scorecard design to capture true value
- Position the scorecard ‘review’ to meet the changing needs of your business
- Lead a sustainable scorecard change process - keep the momentum
Guest Case studies by Westpac & Monash
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Download the brochure here
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Investing in Change ......Preparing for a Competitive Advantage
CEO's and senior executives' initiate change programmes due to the expected strategic and financial gains. Yet the number of initiatives that fail to realise their promised benefits are so prevalent that the ability to successfully implement change has become a key determinant of corporate success.
Implementation of the Balanced Scorecard presents a great risk. Despite its widespread recognition across BRW 500 companies, few scorecard initiatives have been implemented in a sustainable way and it is rare to find effective strategic navigation and execution systems.
Reducing the risks of Balanced Scorecard implementation
There are 5 main risks associated with a scorecard implementation.
- The implementation plan does not consider the full range of roll out and people issues. - Scorecard design fails to harness the power of the four underlying principles of the Balanced scorecard - Commitment and discipline toward regular review of scorecards is not sustained - Silent killers including leadership, communication and cultural issues undermine support and ‘buy in’ - The scorecard is not effectively integrated into existing management controls and systems
About the program
This program will provide you with a comprehensive tool kit and step by step processes with which to implement the Balanced Scorecard and overcome the common risks and causes of failure.
You will receive highly focussed and intensive training. The content will examine a balance of the technical aspect of scorecard methodology and use, as well as skills and considerations in facilitating and leading a broader implementation programme.
Style and format
Group size will be limited to ensure high levels of interactivity and customised. Format will include case studies, exercises, Q&A sessions, and group discussions, as well as facilitator led input. The facilitated environment will enable significant learning from other participants experiences.
To reinforce the power of quarterly review, the programme offers a complimentary 3 hour follow up meeting, for reinforcement and extension of learning in action. Conducted 3 months after the programme.
- Guest Case studies -
A successful senior management practitioner will discuss with you their learning and insights about effective scorecard implementation, and you will have the opportunity to question them about your own challenges. Sydney; Sean Straney – Westpac Banking Corporation Melbourne; Owen Slattery – Monash International
For whom
Suitable for any leader who is committed to realising the full value of the Balanced Scorecard, including CEO’s, Managing Directors and Business Unit leaders, Scorecard champions, internal and external consultants.
Tangible deliverables
As a result of this program, you will gain: - An Implementation Road Map that will enable you to immediately consider a range of implementation issues with your key stakeholders - Step-by-step methodologies that will enable you to effectively design scorecards to harness the underlying power of scorecard principles. - A proven process to conduct effective quarterly strategic scorecard reviews to continuously enhance learning and strategy refinement - Experience and skills in facilitating the design and review processes - Greater confidence to educate and inform others about the Balanced Scorecard - Enhanced ability to influence others around you in engaging with the and supporting Balanced Scorecard implementation
You will take away... - Comprehensive participant materials, including "How to implement the Balanced Scorecard; A guidebook for practitioners" - Templates to support design and review - 3 month password to Online Navigator™, an internet based Balanced Scorecard learning programme
YOU CAN IMMEDIATELY APPLY ALL THAT YOU LEARN AT THIS SEMINAR TO YOUR BUSINESS
SATISFACTION GUARANTEED
Your satisfaction is guaranteed. If you are not satisfied that you have received sufficient value from this programme, we will refund your money in full.
Your Program Leader; David Pointon
David Pointon is Managing Director of DaPo Consulting. As one of the early leaders of Balanced Scorecard implementation in Australia, David has become the pre-eminent scorecard implementation facilitator.
He has acquired comprehensive knowledge and technical skills in scorecard design and implementation from over 30 successful Balanced Scorecard implementation projects.
David has exceptional skills in facilitating groups and educating through a highly engaging and interactive style and this is a key ingredient in the success of his specialist scorecard implementation practice
He balances a conceptual thinking, and people orientation with logical presentation and practical details to ensure he imparts comprehensive and useable skills and practices.
His client list includes British Airways, BNP, Mercantile Mutual, OTIS Elevators, RTA, Sydney Futures Exchange, Westpac Bank.
Content
DAY 1
IMPLEMENTING THE BALANCED SCORECARD; A MODEL FOR SUCCESS - The prevalence and success rates of scorecard implementation - Key risks associated with failure - A road map for successful scorecard implementation - Desired outcomes of participants for this programme
THE BALANCED SCORECARD IN PRACTICE Practical and interactive case study of best practice use of scorecard - Key steps in using the scorecard; Design and review - Benefits observed in using the scorecard
THE ART AND SCIENCE OF SCORECARD DESIGN #1 Experiential real time scorecard design exercise - Strategies distilled to strategic themes - Strategic road map designed - Debrief; Facilitating the design process
IMPLEMENTATION ISSUES A) LEADERSHIP & CULTURE - Executive support & commitment - Silent killers and cultural deficits that limit change programmes - Facilitative leadership values and skills
THE ART AND SCIENCE OF DESIGN #2 Continuation of real time scorecard design exercise - Defining strategic measures - Agreeing on targets, owners and priority projects - Debrief; Further insights into facilitation of design
IMPLEMENTATION ISSUES B) ARCHITECTURE & RESOURCES - Cascading scorecards to achieve alignment across units & hierarchical levels - The role of internal champions - Automation of scorecards; Key considerations.
DAY 2
SCORECARD REVIEW; THE ENGINE OF STRATEGIC NAVIGATION Experiential scorecard review exercise - Step by step review process - Building commitment to an ongoing discipline of review and strategic refinement - Debrief; Lessons in facilitating the review process
CORPORATE GUEST CASE STUDY An invited corporate guest shares their experience and learning of their implementation effort - Outline of approach taken - Learning and insights through Q & A
IMPLEMENTATION ISSUES C) COMMUNICATION & AWARENESS - Educating about scorecard; Content and method considerations - Staff needs for awareness and information - Communication strategies; frequency, channels, contact
IMPLEMENTATION ISSUES D) MANAGEMENT CONTROLS Integrating the scorecard into existing management controls and frameworks - Budgeting and resource planning systems - Reward & remuneration systems - Meeting and decision making processes - Communication with financial and other external stakeholders
MANAGING THE OVERALL IMPLEMENTATION PROCESS - Implementation plan; Key steps and considerations - Developing key options and recommendations for your organisation - Monitoring the progress of implementation through ongoing review of measures
CONCLUSION AND NEXT STEPS
Testimonials
"David provided an excellent and comprehensive seminar at our executive conference allowing us to consider the full range of implementation issues. He was able to demystify the scorecard into practical terms, and guide us with a step by step process for implementation."
Ken Terry - Managing Director OTIS Elevator Co.
"DaPo Consulting has been instrumental in helping us to understand and implement the Balanced Scorecard. This has enabled a sharper focus on our core strategies and substantial growth in our overall business results."
Chris Smith - General Manager, Cards Acquiring Westpac Banking Corporation
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DaPo
PO Box 574, Brighton le Sands
NSW 2216, Australia
Phone: 61-2-95 022 022 Fax: 61-2-95
022 133
E-mail: info@dapo.com.au
